NO COFFEE AFTER 3:15PM ?!?!

NO COFFEE AFTER 3:15PM ?!?!
Went in and asked if they were doing coffee till 4pm and they said they were so, we went for a walk and then went back around 3:35pm and they said they were no longer taking orders as they had started to clean the coffee machine. This is not the first time this has happened and why say you are and then shut down shop?! I'd love to know if the owner actually knows this as it seems it's done so staff can walk out the door at 4pm on the dot.

In response to the owner:

My review was not in regards to boxing day. I stated this is not the first time this has happened, it has occurred multiple times since you have opened so, please understand my frustration when I have spoken to the manager about more than once and my feedback is not taken on board. You have taken this criticism out of hand, and was not meant with any malicious intent. I have only posted on here and tripadvisor which is hardly excessive. It follows the guidelines as I have experienced your business first hand on multiple occasions (as previously mentioned this was not my first visit).