M

Momi Molello

3 years ago

We had a one hour trip at 6:30 and our horses name...

We had a one hour trip at 6:30 and our horses name was Marty. Our driver never got down to help us & we had an 82 year old couple with us. We got in the carriage and he didn't introduce himself OR the horse. He never spoke on word during our entire excursion...no history was given, he didn't tell us where we were or where we were going either. There was a person walking near the carriage who was trying to ask about the company because they were interested in booking a ride and the driver wouldn't answer them or even acknowledge them. He took us across the Stone Arch bridge 3 times, never thanked us and I handed him a tip and he let it fall to the ground under the carriage. He didn't even get down to help my elderly mother get out and she tried to pick up the cash he dropped and the carriage began to move forward and he did nothing. A gentleman nearby got her out of the way and helped.

The carriage was all dented up and very rusty and was in overall poor condition. We just moved to Northeast Minneapolis near the Nicollet Island Inn and we will NOT be recommending this company!!

Comments:

No comments