K Sullivan Review of CoCo Key Water Resort
Arrived at 3:30 pm expected to check into room at ...
Arrived at 3:30 pm expected to check into room at 4:00 pm. Didn t happen, was told the room would be ready shortly as it had been cleaned but needed inspection. I was told I would receive a call shortly. 5:30 pm still no call so went to the crowded front desk and waited in line with several other disgruntled guests also waiting for a room. Finally got the key to the room. I had two children in tow. We were allowed to utilize the water park while waiting for the room. Not a bad little water park but very disappointing to find that the parrots roost was broken down that evening. The kids were not happy. The water park closed at 7 which only leaves 3 hours to use the facility providing you can check in at 4. Check out coincided with park opening so if you go for one night you only have a few hours to utilize the park. I m sure you could stay and use the park after checking out but then you have to deal with wet clothing and changing children in the not so great changing room. We were very disappointed when we returned to the park the next morning only to find that because it was off season , the water park only ran the two large slides alternatively 1 hour on and 1 hour off. The park seemed understaffed and the guards were not overly attentive. There was only one guard running the three large slides at the top and only one at the bottom of the slides. Personally I could go on but I really wouldn t waste my money if you re expecting this to be a destination resort. It s apparent that they are trying to save $$$ with understaffing and not keeping all slides running at all times. The rooms were not bad but for the same money I could have stayed at a much nicer place.

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