Toni Hake

Review of Mandarin Oriental Las Vegas

I have read a lot of the comment below and I neede...

I have read a lot of the comment below and I needed to give it a 1 star to bring it back down to a level of reality. Overall was probably a 3/5, out of the hotels in Vegas. The Aria, Palazzo/Venetian, Bellagio, and even the Trump are nicer. People were not overly rude by any means, but they were not sappy nice. The front desk was fine but I had no other assistance, or any other employee talk to me for the entire 4 days I was there. Oh, and my goodness the hidden fees! For example;

I stayed there 2 weeks ago and it was a great price, for $200/night. While there I needed to have some clothes drycleaned for business meetings. In the details it showed that the dry cleaning ranged from $10-17 an item and that was very manageable. Tell me why I recently got a charge for over $250 for only 4 items that were dry cleaned? Well, every item came with a $45 resort fee and a $6 resort fee tax... Which was no where to be found on anything in advance of my request.

The hidden fees were absolutely ridiculous and I will not be returning to this Hotel.