Terri Faunce Review of Lexus of Austin
Lexus of Austin is the best!!! I typically do not ...
Lexus of Austin is the best!!! I typically do not write reviews, but they keep impressing me with their genuine service. It has taken me a while to give Dean Royal and Lexus of Austin as a whole, a great shout out, but I have to let them and everyone know how much I appreciate them. I saw a 2013 RX 350 online that I was very interested in. I stopped by on my way to work and they set an appointment up for me to check it out. Dean took me to look at my new car. He showed me all of the options and how to use them. My car glides down to highway and is extremely comfortable, making long distance trips more desirable and less tiring upon arrival. Everything about this car is perfect for me. Just the right amount of options and space in the vehicle. Dean took care of me and made my car buying experience a nice one instead of a major headache. I did not have to go to the DMV for new tags. I did not have to go get my car inspected. Dean took care of it all. Trading in my Toyota 4 Runner was easy as well. Dean was extremely polite and professional. He even showed me the easiest route to the free car wash on site, what to expect, and to turn off parking sensors and fold in mirrors. After my car purchase was finalized, the manager came over to congratulate me and welcome me to the family. My car was washed, polished, and ready to go. After a month of owning my car, I received a call from Dean making sure I was happy with my new car. And of course, the answer was YES! Thank you Dean Royal and everyone else at Lexus of Austin!
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