They double charged my uncle and nursing home for ...

They double charged my uncle and nursing home for my grandmothers phone in her room. He brought it to their attention and they done nothing about it. This went on for a few years. Once he noticed this, he canceled his enternet with Smithville and then joined REMC for their fiber. I have done the same thing.

Edit: This is their response as normal (look below). They don t care that they have charged two individuals for the same service for YEARS. Not one party has been reimbursed for Smithville s mistake. What a great company they are.