I hate to say it, but I was quite let down.

I hate to say it, but I was quite let down.
Upon checking in, we had a friendly staff. My friends person who checked her in was very rude and brushed off any questions she had.
When we got to our room in the Rush tower, it was dirty. There was an open toothpaste container squirted on the floor and a washcloth used. The air conditioner wasn't working, and the tv also wouldn't work. When we did get it on, it was fuzzy and lines running through it. NO EXTRAS
30$ night for a fridge, 15$ night for coffee maker if you want.
we decided to "upgrade" to rooms that had these amenities which was nice. We actually only paid 20 more a night to have this room. When we tried getting our friend to do the same. She was told it would be 70 and wouldn't have the extras and the room would be smaller. Honestly a complete joke. Don't go to front services, if you need anything or want to upgrade go to the VIP services area. that is where we did and they were friendly and helpful in there.
We've done a lot of traveling and stayed at a lot of both cheap and expensive hotels. This was honestly one of my least favorite hotel experiences I've had.