Before I point out a few things that I would like ...

Before I point out a few things that I would like the Management of this beautiful hotel to know, I would like to say that I am, as I am typing this, still in the hotel for a few more days and happy to have a discussion about these points as I have worked in hospitality for a while too.

- the pool is no disco. Music is good to have for ambience and to not hear all the conversations of the other guests but my wife an I are literally having earplugs in right now.
- Some people wanna sleep, read or watch TV after 10pm, avoid pool partys like on the 27th or at least inform your guests having a room on the pool side.
- coach your housekeeping staff properly. Multiple times we had towels changed that weren't on the floor and used only once, I had to ask your staff twice for toilet paper ( yes Europeans do use it). Toilets don't get wiped off properly.
- Tell your kitchen staff to never ever hand out burned food.( This happened o us at the pool on the 26th Dec.) They should apologize for the wait and explain that it burned because reasons but please dont make the guests complain and return the food, they normally don't give you a second chance. (I have to be fair and say that we didn't have to pay for that food and drinks)

Cheers Dave