Terrible customer service. I have emailed multiple...

Terrible customer service. I have emailed multiple times over the past 2 months they never have responded. They charged my card and never shipped the order. Called multiple times to try to resolve but they don't respond to voicemails or calls. Had purchased from them 6 times in the last 6 months. No more buying from them. I guess they have 3 stars for a reason.