C

Cheryl Wasilewski

3 years ago

Less than one, if I could describe the experience....

Less than one, if I could describe the experience. Appt scheduled between 8am and 12pm, Tech showed about 130 and said it was for afternoon, even though paperwork showed for morning.

Okay, let's move forward, easy clean out, roots, nothing unexpected, paid the $95 pus the $5 Field Service Charge , $100 total.

11 days later, we are backing up now more than when we were before!

Contacting Mountain High Plumbing and even the wife of the Owner, states the roots had grown in 11 days back to blockage and now wants to charge more for a camera to explore the route. More charges!

We usually have another vendor help, but were unavailable. And the Owner's Wife had the audacity in asking me to let her know what the alternate plumber discovers, after saying we were going to go with another in town.

I would highly not recommend this company, not willing to work with you and adds extra charges! And certainly, does not solve the problem, just looking to add on fees!

Problem not solved and we now have to call out another to simply clean the line, highly disappointed.

Not trying to be harsh, but 2nd experience, and same outcome, unfortunately, and no end resolution.

Comments:

No comments