JDM

Review of RockAuto, LLC

The customer service gets a 0. I don't know how th...

The customer service gets a 0. I don't know how they got so many good reviews. Wheneveryou contact them they have bad attitudes. You can only contact them through email. Once they have said all that they are going to say they do not respond to any more emails. I lost $50 because they would not add a number to the address on my account because it was a number missing! One number! Any time I have shipped with them something has went wrong with my order. Another time I ordered FedEx delivered my package to the wrong address and they were in an uproar because they had to file a claim and send a new part out! I will never suggest anyone to order from them. Ordered a hose that didn't last a month after I put it on. I guess I finally learned my lesson. DO NOT BUY FROM ROCK AUTO!!!! TAKE YOUR BUSINESS ELSE WHERE. AutoZone, O'Reilly's, Advanced Auto, even Walmart. They have great deals as well and much better customer service