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I made a purchase on parts for my vehicle. I then ...

I made a purchase on parts for my vehicle. I then switch jobs to go from part time work to full time work. However there was a longer than normal amount of time between the two jobs, like three plus weeks off without pay and then waiting an additional two weeks for my first paycheck. I was finally able to save up the money for the labor side of the service only to have the technician report to me that one of the parts was defective. Was it him or the part, i do not know for sure. The technician had my vehicle on a lift and therefore needed to complete the job and hence I approved him buying another part from the local supplier to help facilitate getting the job done. When I reviewed Rock Auto's return policy I was saddened to see that I had missed the thirty day window as per the time I had acted 55 plus days had passsed. I sent an email to Rock Auto expressing my circumstances and low and behold they shot me a full refund!!!!! I was so pleased as per monies are tough to come by! Great job Rock Auto hitting the GRAND SLAM that my home team needed so bad! Thank you, Sincerely, Mike Cook!

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