I don't know where Croppe-Metcalfe sends its "five...

I don't know where Croppe-Metcalfe sends its "five-star technicians", but they don't come to my house! I've had the same wiring/thermostat issues on my heat pump for about two years. The thermostate has been replaced at least three times; the wiring has been "fixed" I don't know how many times! I am very frustrated
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