Dionne Garrett

Review of Dan Vaden Chevrolet Cadillac

Poor customer service a lady walked up to me and t...

Poor customer service a lady walked up to me and told me I had to walk up to one of the service Tech to be greeted I thought you were supposed to be greeted when you walking in a place of business they act like I was invisible went I when in there to get my truck serviced for a wheel alignment went i when back to pick up my truck today I was invisible again no one greeted me not even the man Who helped me they say my truck was completed and I was good to go soon as I took my car on Abercorn Road going 20 miles per hour I took my hands off the wheels to check my wheel alignment my truck immediately pull to the left i took my truck back to the dealership i told the young guy what was going on he was very nice and polite he was a service tech he got in my truck I got in with him he took it on Abercorn Road and it started pulling again i brought my truck back to the dealership to get it check out again sit for an hour and a half no one ever offered me nothing to drink or anything and when he said it was completed me and the tech got to my truck same thing happen again even worse I'm sorry tgat I even brought my truck back there now my truck is worse than what it came in I live in a whole nother State and I was on my way home tomorrow and can't take my truck home I need to get a rental car more unnecessary money I have to spend this dealership have poor service plus poor customer service I would never recommend nobody here