Stephanie Mead

Review of Woodcliff Hotel and Spa

Worst experience with the worst service. Flew acro...

Worst experience with the worst service. Flew across the country for a wedding to get checked in 2 hours late, house keeping knocking on the door over an hour early asking when I would be leaving so they could clean, elevator didn t work so I had to carry all my bags down, the front desk didn t apologize, didn t offer me any solutions and charged my card twice. I waited 5 days for management to call me after my verbal complaint when we left and have now waited another 5 days for a response via email. Don t waste your money. The service is 0 star. Respect is definitely a 0. Hospitality is a 0. Review is a 0. I would never return to a place with such low standards for their staff.

Keep in mine I was there for less than 24 hours.