Hotel is kinda nice, very Japanese style. but serv...

Hotel is kinda nice, very Japanese style. but service could be improved. 1) the in-room chrome cast won t work; IT guy came over trying to reboot but after 20min we had to give us. 2) in the morning, the elevator doesn t work and I had to go through the kitchen to get out dragging two luggages; plus there s no instructions on how exactly I should get out so I had to wonder around the kitchen a bit.