Sally Nielsen

Review of Greyhound Cars

I was unexpectedly taken into st George's hospital...

I was unexpectedly taken into st George's hospital, I had no phone with me, no cash, bank card or bus pass. I was discharged at 1.30 am. My only option of getting home was a cab. My special needs son was with me, the driver refused to take us home as they have a money first policy and told me to ask the ambulance to take us home !! I had cash at home , driver would had seen us going through my front door! I have lung disease and was taken to hospital because I couldn't breathe, I was exhausted, distraught cold and still a little breathless. My son and I had to get out the cab and walk to Putney, we got home at 5am. I got a chest infection after this. I am disgusted that money came first before our safety, shame on greyhound cars and their policy. They will be receiving a letter of complaint.