Bernd Eichler

Review of KTM Sportmotorcycle AG

We have bought 2 e-bikes KTM MACINA SPORT 9 CXS in...

We have bought 2 e-bikes KTM MACINA SPORT 9 CXS in total for 5,300. The wheels made a good impression. In the meantime we drove 350 km - z. At the moment the wheels are in the inspection.
Defects: an engine has come off; Handlebars disconnected several times, shifting: gears start with deceleration, very uncomfortable saddles, wide range display confusing.
But even more negative is that for questions to the customer service of KTM since 4 weeks no answer takes place. My questions related to the battery range. Even a letter to the CEO of the company KTM about 2 weeks ago has so far had no effect.
The wheels are good - if everything works - I would still give 3 to 4 points despite the shortcomings - but there is only one point because of customer service.