Tobias Retzele

Review of BUVA

Horrible from the beginning to the end. As many ot...

Horrible from the beginning to the end. As many other reviewers wrote, you are not departing from your designated pier but being transported in a cramppacked vehicle at least 30mins through the city to an industrial port. Timing does not mean anything to them and there is zero information. We had to go back and forth on the pier 2 times and the boat departed 1h later than scheduled. The staff was rude to an incredible extent, even shouting at us for questioning the pier change and generally treating travellers like cattle. If you have any other option, do not use this company! The professional booking system over cambodiaticket is a charade, they do not follow any of it.