I

Ian Ellison

4 years ago

Enquiried about changing my 6 month BMW for an SUV...

Enquiried about changing my 6 month BMW for an SUV due to change of circumstances last week. I Was contacted regarding my query and then nothing. Phoned to raise the issue only to be told by the sales manager (not the original salesman) that, 1) car sold, 2) the salesman would be in touch 3)they had an event on this weekend and were busy, but does sound like you are ready to go and we should be looking to take your money.

Five days later not heard anything. I have had similar experiences with all other dealers in the south east. My advice go north, can t be more helpful. Failing that Mercedes seem to be only to happy to do a deal.

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