D Dozier

Review of UF & Shands Health Care System

Once on the 5th floor, our experience began to blo...

Once on the 5th floor, our experience began to blossom. Couches in the room and a tech named Jon Robinson was a revolution in care. He clearly remembers his schooling while pursuing further knowledge on his own yet being able to relate it to those less medically educated in multiple ways. He answered, or found answers to, every question that we had and comforted my wife while remaining both personal and professional. Shands grounds are beautiful, the campus goes out of its way to remain relaxing and expansive. The near sitcom level ER reminds me of Grady in Atlanta combined with scrubs. It's a public trauma training university hospital so the worst cases arrive and end up taking priority. For what it is, Shands really excells in many ways that the other 2 hospitals we've been in the last 8 days didn't even try to. Brick oven pizza, the nurse tradeoff, and the terrace/garden show a policy of caring for the patient/family experience.