Jessie Webb

Review of Blacklane GmbH

Showed up to the airport and there was no driver t...

Showed up to the airport and there was no driver there for me. When I called, they told me "Oh yea I see you DID secure a booking with us for right now but for some reason there was no driver assigned to it, must be an IT problem". They didn't offer any compensation or to send someone for me. Absolutely awful awful service!