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Dolores Norman
Review of MESACOMM.

3 years ago

Maybe I'm spoiled because I come from New England ...

Maybe I'm spoiled because I come from New England where at colleges we are treated like respectful human beings that are PAYING GOOD MONEY TO GO THERE, but this is the second school in AZ I've dealt with that has been absolutely horrible. Need to call the school? Better put aside at least 3 hours JUST to talk to someone. Need to email someone? Don't expect a response until 3 weeks later -- and their answer doesn't even help. Need help on their website? Well sounds like you're screwed. When you do finally get a hold of anybody, they are of absolute NO help whatsoever, if I haven't mentioned that already. Oh also I've been trying to enroll for classes for 3 months (and I'm not new to college so I know how this works) and I still haven't talked to an advisor, financial aid, anybody. And that is with me pushing to talk to someone every other day. I should also mention that a staff member argued with me for over an hour right at the main counter, to the point where people were staring, until she figured out that I was actually right but then didn't want to swallow her pride and do it my way instead she sent me off to come back another day so she didn't have to deal with me. That was pretty unprofessional and I haven't gone back in almost a month because I don't want to see her there again. Most disorganized, careless school I have ever dealt with. The staff here makes it obvious that they don't care about their students or the fact that many of us pay out of pocket to do this. I wish I could do a review on the actual classes and whatnot, but I cannot, because I keep being pushed off and treated poorly. If they can't make any money off of me right away, they'll just move on to the easier person and take theirs first. I'm still going to try at least one semester before I go elsewhere since I'm knee deep into this anyway and that I already wasted all this time on it, and I think I'm close to the end for real this time, and hopefully my opinion of the school will change for the better once I'm in the system and actually taking classes. I'll update my review once I do that. In short, if you're an impatient person with a short fuse, run away now because you'll blow up over and over again trying to deal with these people. I have never been treated so poorly at a school before. For this experience I had, I should earn a free semester.

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