If you want to be called a Democrat voter and raci...

If you want to be called a Democrat voter and racial slurs when you call to ask questions about a trip you booked through this horrendous company these are the perfect people to go through. The manager over the whole operation was the most vile person I have ever spoke to in my life along with the agent Julie who answers the phone when you first call. I booked with this company for years the one time I call to speak with someone about matters only they can handle concerning a trip I paid for they talked over me and went all around the world and nothing was solved. Over a thousand dollars of wasted vacation money. The agent was awesome, but if you work hard for your money and want to go on a decent trip through a decent company this is definitely not the place to go. Rating- in the negatives. After what the manager called me over the phone they might not stand a good chance with the BBB.