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I went to the Reading Jordan's two weeks ago to pu...

I went to the Reading Jordan's two weeks ago to purchase bed frames for my children's beds. The sales person was very rude to us. He was more concerned with the fact if we bought the mattresses there. Which were purchased there but he couldn't find the order for them. Finally he found that we did indeed purchase the mattresses there. I am no sure why this was so important to him because all I wanted to purchase was bed frames. He was very condescending towards me. When the bed frames were delivered one was ordered wrong. The delivery guys were great they set up the one correct frame & returned the wrong one. I called Jordan's in Reading to have our problem rectified. The man I spoke to was wonderful & so very helpful. We set up a delivery date. The delivery guys came, one stayed in van & another came to set it up. He set it up but didn't bolt it together. He left & told my husband he had no bolts to set it up & that was our problem to fix. It w as a heart breaking experience as we have always had great experiences with Jordan's!!!

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