Ninja ross

Review of Wilderness Resort in Wisconsin...

Wilderness Definitely a HUGE disappointment

Wilderness Definitely a HUGE disappointment
For the past 14 YEARS annually I've booked a block of rooms at this facility. There have been some qwirks within this year's of reservations but never did I complain until now. I now know how customersget treated after years of loyalty.
Our rooms (17 of them) were booked Oct.26-29) On Saturday night Oct.28. 4 adults were laughing and talking while 1 adult was sleeping and 3 smaller children sat amongst us adults. 3 security men approached our open door. 1 of them came in literally screaming and acting like he was making the largest drug bust in the state. The veins in his neck were bulging out he was soo mad. We sat there confused. I even looked at this man and asked him if he was "for real" he then stepped out in the hall looked at his SUPERVISOER and said "yep, she's out of hand" (because I asked a question) The Supervisor then step in and screamed "If you don't stop you'll be out within a matter of seconds". (I think he said 5) .. At this point we were all speechless. My 7yr old was scared to death, crying and wondering if his mom was going to jail. Again, mind you there are 17 rooms booked. And everyone said they couldn't hear us. 3 other families were now standing in the hall watching all This go down (speechless) This was also the first time security stopped. They never stopped prior to say "HI folks, keep it down" I can't express the fact that they came in like a swat team making a bust and scaring the heck out of innocent kids. 14 years I've never complained until now!! As a group we spent over $4800.00 (that doesn't include their taxes) on the rooms, $625.00passes and let's not forget the meals and drinks. Or the 14 YEARS OF LOYALTY also the emotional earthquake (abuse) they put 3 children through. The harassment and the assault when they got into one of my guests face for also asking "is he for real right now" THIS MAKES ME SICK!!!
The Wilderness offered a $50.00 gift card. Well isn't that a slap In the face after 14 years!!!
NEVER AGAIN!!!