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Update: I went to the store in Ponchatoula bc I wa...

Update: I went to the store in Ponchatoula bc I was getting conflicting info from the call center and the delivery department. I was told at that time my issue was escalated. I was also informed that although the warehouse message said we would get our nightstands and dresser today that the only item in the manifest to be delivered was the dresser. Ok. The store told me the dresser on the 11th, the rest on the 17th. Ok. So today... nothing delivered. My husband calls the store and she s not sure what happened but we have to wait for the manager to come back on Friday. No, we really don t. I emailed the guy that responds on here and that manager guy to cancel this order.
If our money isn t refunded ASAP, it s the BBB next. So many complaints about delivery on here, looks like that department needs a good cleaning. We will never be back.

Original review:
The sales ladies were fine, I guess I'd really need to rate the warehouse and their inability to provide service to the customers. If you order a bedroom set and mattress, is it really such a crazy idea that those items get delivered together? At the very least the bed, base (rails), and mattress. Am I supposed to sleep on a bedframe for week? We ordered and paid for these items about a month ago and delivery still cannot be scheduled correctly. The warehouse advised my husband that they don't hold pieces of your order until it's all ready to go together, they take from your order to complete another and send out. At some point, within a freaking month, all of our ordered items should have been at the facility. Unprofessional and unacceptable.

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