If I could give negative stars, I would. This comp...

If I could give negative stars, I would. This company is a complete joke. We had brand new coverage beginning 1/1/19, had claims filed, and prescriptions filled. I went to pick up my prescriptions this evening and mysteriously the date on coverage ended 12/31/18 because of a clerical error in paperwork. What? Tell me how your coverage ends before it even started? The rep was less than useful and apparently can t do anything until a supervisor reviews our case. So now, I sit here, without my prescriptions. I can t wait to see how awful their home delivery is...

Edited to add: Their home delivery service is garbage as well, just as I suspected.