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Sarah Abery

4 years ago

The facilities are nice, however, if your child sh...

The facilities are nice, however, if your child should misplace his favorite hoodie, make sure you check the lost and found right away. I called the day we lost it (which was a Saturday) and the lady on the phone said I was welcome to come back up and check the lost and found myself, but they do not do that. I came up on Monday, only to be informed that F.I.S.H had come by that morning to collect everything as a donation, like they do every month, which I was not told when I initially called. This all occurred within 3 days. I hope some child less fortunate than us enjoys the hoodie at least. I work in customer service and this was a ridiculous thing to put a customer through.

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