The first time I visited this place was great,

The first time I visited this place was great,
Jit again worse than bad unfortunately
We entered the restaurant and no employee greeted us
When we asked whether there are places he said waiting half an hour!
We went up and the place was like empty!
+ The tables are not clean and the workers are overwhelming, we are waiting for ten minutes. What is the answer?
Bad service .. Wayne customer satisfaction?
After the place was a favorite for me what I think about visiting again :)