JIE CHEN

Review of Sheraton Commander Hotel

Zero star. The first time I really felt discrimina...

Zero star. The first time I really felt discrimination in the United State is with this hotel. My airplane to Boston supposed to arrive about 10pm, but was delayed about 8 hours, when I arrived the hotel at early morning, they already sold my rooms for the first night to others! I booked 2 rooms for 2 nights and paid deposit to lock the rooms. They ask me to come back after 1pm to check in for the send night, but still gonna charge me for 2 nights or I can cancel the reservation but they will charge me anyway. The front desk is sooo rude. Asians, please do not book this hotel!