Worst experience ever buying a vehicle! I would gi...

Worst experience ever buying a vehicle! I would give them zero stars if it was an option. Lies and more lies. Rude and bullying tactics and we already wanted the jeep so why act like that unless you're too dumb to know any better. Dwayne Smith and his boss as they both stated, Chris Simon covered the entire range of the bad car salesman stereotype. If you're reading this saying you had a good experience, good for you, but judging by the empty showroom, our terrible experience is more the norm than the few good ones. They actually force customers to pay anywhere from $299-$899 for some unspecified "protection" they call E.P.A.P. whether we want it or not. Dwayne Smith and his boss Chris Simon share the same childish and bad attitudes towards customers. We weren't happy paying for any kind of "protection" that we never asked for and they literally told us to either "buy it or get out" though, boss Simon did follow that with a "thanks for comin in" We are repeat customers, this was our fourth purchase from this dealership. we can tell you, there will NOT be a fifth!
we believe this "protection" isn't even a product, but more likely a forced warranty like they try to sell you when you get into finance.
They got our vehicle from an entirely different dealership and told us they would sell it for the same price as their competition. Just to be clear, this is where all the lies started and never stopped. We are dream customers in the sense of we knew the exact vehicle we wanted, we had more than adequate credit to either lease or buy, all that was necessary was to reach a mutually agreed upon price. This proved too difficult for these two because their attitude sucked before we even got there and got even worse once we arrived. We were the only customers in the showroom while we were arguing about being charged first $899 then $299 for "E.P.A.P." aka "fake non existent protection" they insisted had to be on every car they sold and was not coming off the price. Then boss Chris Simon waddled out and told us how they were the biggest dealership around which I replied "I can tell, since we're the only customers in the entire showroom" to which he responds that "we can either buy the jeep or get out...oh thanks for comin in" really? that's how you treat repeat customers? If you've had a good experience here and don't mind paying for some kind of "protection" you never asked for and most likely doesn't even exist, you're welcome to spend your money how you want, but this "E.P.A.P protection" is borderline fraud at best and we're not happy about being forced to pay for something we never asked for and stated many times we didn't want. The general manager and owners should really think about who they want representing their name and reputation as a dealership. I'm sure they would deny the incident and we did buy the jeep but we already wanted it and we came to this dealership as repeat customers hoping to be treated like repeat customers, with honesty and respect. All we got was the opposite of all that and the dealership and it's family lost repeat customers. The other dealership wasn't any better but we weren't repeat customers and didn't expect much from them. Had we known our experience at Jake Sweeney Chrysler dodge jeep was going to be so terrible, we could've stayed at the first dealership. Save your time and especially your money and go anywhere but here. They don't earn, deserve or appreciate your business so go somewhere that will and you will be much happier with your purchase.