I had a bad experience just being on the phone. I ...

I had a bad experience just being on the phone. I m from out of state and I just moved here and there were a couple of recalls on my vehicle and I made an appointment last week but didn t remember the place I made it at and had ask them last week to give me a courtesy call so that I would remember the location well call this dealership and ask them do a courtesy call and that man on the other line was like really your gonna make me do this wow what s the problem with that ! They do it all the time give you a friendly reminder on your appointments