Janice Levy

Review of WARNER CABLE/Ithaca

Last evening while waiting up to three minutes to ...

Last evening while waiting up to three minutes to get connected to the URL I was searching, I decided to run a "speed test." Mind you, I have "TURBO" service and am supposed to have download speeds of 30 or better. The test "timed out" (meaning, I presume it was unable to connect) several times before it was able to give me my first reading. In the space of ten minutes I got readings of 32.15; 19.18; and 9.10. I am searching for an alternative. It is maddening to pay (a lot) for a service I'm not receiving, and frustrating not to be able to effectively do work from home. You guys really need to get your act together. I'm looking for other options.