I came in with a fully swollen foot and complaints...

I came in with a fully swollen foot and complaints of pain. I told them urgent care referred me to see if they could do an ultrasound for dvt. It was an empty ER, they placed me in a room right away, then made me wait 3 hours. I was seen by a PA (not a Dr), she briefly looked at my foot, ordered the ultrasound, 3 hrs later, an ultrasound was completed. When they ruled out dvt they made no further efforts to treat me at all. While I was waiting, I had to find a nurse myself to ask for at least an ice pack, and when I was leaving the PA told me she wasn't sure I could take the ice pack... Like they were going to reuse them?? I asked her to look at my foot, to actually do something, and explained that I was in a lot of pain and she was just like, "sorry." Literally that was the response. With an empty waiting room, they somehow still had no time to actually treat my condition, which they did not diagnose, did not provide any advice for, and worsened after I left.