Had the displeasure of experiencing the horrible c...

Had the displeasure of experiencing the horrible customer service at this location last week when the Apple Watch was released to Telus. To make a long story short, I have been with Telus for over 7 years, when i came to this location to get the Apple Watch the employees in this store made me wait damn near 2 hours to try and access my account which they failed to do, they then after having me wait for almost 2 hours told me to try back Monday but refused to hold the Watch for me until then.. I called customer service and complained about my experience, this store then called another store and told them to hold a watch for me.. you wont hold it yourselves but will demand another one to? Needless to say i will not be returning ever and i will not be a Telus customer much longer, Telus in general does not deserve my business after the way i was treated. Thanks for your lack of unprofessional-ism and for making me feel like a valued customer with your pathetic attempt at trying to fix things with a $25 gift card..