Jeff Tuinstra

Review of St. Mary's Good Samaritan

I elected to be transported to the St. Mary's in G...

I elected to be transported to the St. Mary's in Greensboro for a leg and foot injury on July 23. I could not move my knee or ankle and my foot had open wounds. I had xrays taken and put in a leg brace and was told to see an orthapedic specialist. We asked the nurse on two different occasions for the tetanus shot, which was prescribed by the doctor, and to clean the wounds. Every time the nurses came in they kept complaining about how busy they were that night and were shorthanded. One nurse got upset that the other nurse on duty had not given me the tetanus and had to do it herself. When asked again to clean the wounds before i was discharged, the nurse refused. She loosely wrapped them. We asked for crutches because I could not walk and she stated that they were all out but would at least wheel me to the car. I asked her what I was supposed to do when I got home and was told to do the best I can. We even offered to leave a credit card for a wheel chair until I could crutches the next day, and she stated "if I do it for you I have to do it for everyone...sorry". When I saw my orthapedist and upon their review of St Mary's notes, they asked if I was even examined. They ended up scrubbing and cleaning the wounds. Very disappointed with the ER operations and quality of care.