The freezer-drawer door handle of our 5+ year old ...

The freezer-drawer door handle of our 5+ year old Zug fridge broke off. After email exchange with Zug representative, they shipped us a whole door replacement. Guess what?!

THE REPLACEMENT PART COSTED 120CHF!

Any self-respecting (and customer respecting) company would replace a part for free, especially when you already overpay x2 for Zug appliances.

For 120CHF we could buy a new freakin fridge instead!

Zug lost a customer today, and I will not recommend their products to anyone!