VERY LOSE !!!!! After I made the order, I received...

VERY LOSE !!!!! After I made the order, I received an email confirmation of the order I paid for it ..... the amount is considerable !!! I got a phone call after 5 days telling me that 2 of the products I ordered did not have them on stock !!!!!
ATTENTION to the Terms of Use of the Site !!! It is specified that I can change the order at any time without letting you know !!!!!!
After I was transferred to a superior, I was repulsive that I would cancel my order ...... I will also complain about consumer protection regarding this company