Room cleaning bad, used glasses were not replaced,...

Room cleaning bad, used glasses were not replaced, blackout curtains bds. Broken. On the floor construction work tool was everywhere we had to climb over it. At the bar we had to wait forever until we could give up the order the waiter did not even know how he should come up with the beer bottle at the front desk on the question of what makes sense 2 hour harbor cruise or 1 hour round trip came the answer Yes you have to know. .., sure I have to know if I want to drive 2 or 1 hour I just wanted to know empirical values and he should actually know better like me. Breakfast buffet bread rolls sticky meats dried on the edges coffee you have to get yourself ... Should actually be a relaxed short break in a 4 star hotel. All in all for us no hotel where we will stay again.