The worst experience of my life. I took a fully fu...

The worst experience of my life. I took a fully functioning iPad with a cracked screen to Stellar Cellular on College for a screen repair, based on a personal recommendation. After THREE repairs, I kept having major issues: the screen was separating from the case, it was turning itself off at random, and phantom touch points were being activated when I wasn't even touching it. Richard, the only person ever at the store, promised me a replacement device if they couldn't fix it, then promptly told me his boss got mad and asked me not to complain because he would lose his job over this. He told me he would personally replace my iPad for me. They have refunded me the cost of the "repair" but after two months, I now have a completely unusable device and his response was that I should try another store to see if maybe they can fix it. They have now completely stopped responding to messages. Further, I now found out that he and his wife are the owners, so there is no other owner and he's been lying to me the whole time. Do not take your business there! A very costly mistake and there's nothing I can do unless I go to court. Also, very rude and arrogant.