Arnout Cillissen

Review of Riaxe

I'd suggest thinking twice before purchasing their...

I'd suggest thinking twice before purchasing their new product Imprintnext. It was released a few weeks prior to our purchase, but their sales manager emphasized it was a finished product. I won't get into too much detail, but let me tell you it isn't (or atleast wasn't when we bought it). Also one of their add-ons, which was supposed to be ready when we purchased it, was delivered after 4 weeks, and it wasn't working properly either. When we tried to cancel our subscription, they demanded a 18 % cancellation fee, something they hide very well underneath a irrelevant question about trial periods on the website of another product (inkXE).

Perhaps they have learned from this. The product has the potential to be great, so I hope they will fix all the issues and other customers will be satisfied. I must credit their support staff and developers though, because I'm certain they are doing their best.