I went to see a truck Friday 7/5/2019, doing just ...

I went to see a truck Friday 7/5/2019, doing just some routine paperwork as the salesman called it, I asked the salesman like a million times if my credit was going to get pulled, the salesman assure me that my credit wasn't going to be pulled, and what ended up happening? my credit got a hard pull when I did not authorize it. I did not purchase a vehicle. Tried calling the dealership 4 times on 7/9/2019 and end up getting transfer over and eventually the call gets disconnected.