Kyle Hesnan

Review of The Scottsdale Plaza Resort

come here for a work conference and my room has no...

come here for a work conference and my room has no wifi. can't do anyway work from my room. IT has zero explanation on why the wifi is down. I call the hotel and they offered to down grade my room to a room that may or may-not have a working wifi. so that means repack all my stuff and unpack it again to a smaller room! GET REAL

this resort is expensive and I expect the wifi to work. I shouldn't be downgraded to a lessor room to get it. I should be given an upgrade or something to make up for this.