Stephen Overton

Review of Berghaus Ltd

Disappointing service after order was delivered. ...

Disappointing service after order was delivered. My order was missing several components which would make up my complete tent, and then was told that they had sent out the shop floor demo model by mistake, so if this was the case the shop floor model wasnt even complete either so that would of been an intresting demo tent to look at. This lead to me me losing time and money to return this product and also time lost waiting in for the original delivery. They did offer 15% off the price if i decided to take the demo model which is a bit of a insult to be honest as god know how many people play around with the demo products in shops. Very disappointing. I would never use this company again .