Michael Troup

Review of Cardinal group management

Update: It looks like Canvas did contact my wife ...

Update: It looks like Canvas did contact my wife and do the right thing to rectify the situation. Thank you.

This is in regards to their Canvas Townhomes in Michigan. My wife did receive a call from someone there saying they will try and look in to it. I'm not sure what there is to look in to, she didn't stay one night there.

My daughter leased 2 different townhouses at Canvas for 3 years. This last year she never even stayed a night in her room because of covid. So, she lived at home when everything at GVSU was virtual. We honored our lease commitment and paid the payments. However, now they are trying to charge us damages for her room. Once again she never lived in the unit. We did keep a few of her things in a room until May and then we removed them and turned in the key. Canvas was aware she never spent a night there. The previous 2 years there were no issues. So, I'm guessing because she is graduating and not re-signing her lease they are doing a money grab. Very disappointed after all the years we paid to the facility.