Jason F

Review of Angler's Covey, Inc.

New to Co Springs and after looking up fly shops i...

New to Co Springs and after looking up fly shops in the area and based on reviews I decided to go to Anglers Covey to purchase a few items and get some info/advice on local fisheries. I walked in and started to look around and despite 2 employee's not being busy, I was not asked if I needed help. I spent another 15 minutes in there walking around looking at their inventory and did not get a second glance from any staff members since they were too busy playing on the computer and their phones. Needless to say, I did not purchase any of the items I had gone there to purchase. Definitely will not be a customer at this fly shop, and it's a shame since it's only a mile from me.

Edited - 10/23/15 - Against my better judgement I decided to go back to this fly shop to see if my first experience was a fluke. I needed to purchase new line for my reel. There was only one other customer in the store, and even though I spent a good 10 minutes in there walking around, I was not asked if I needed help until I decided to walk out the door. I informed the employee that this was another experience of being ignored in their store, and I'd find a fly shop that wants my business and enjoys helping customers.

Apparently if you don't dress snooty enough or wear fly fishing clothing, the staff there judges you and will not offer assistance.

If you desire good customer service, avoid this place at all costs. I've definitely made up my mind now after multiple bad experiences there, I will never again step foot in this business.