R

Bad experience at the Ramada, we arrived having a ...

Bad experience at the Ramada, we arrived having a reservation for a Family room for 4 adults, we were given a triple room with an extra bed, I went to the reception staff who admitted that it was a triple adapted but that for the high turnout they had no other options and so I had to satisfy myself, wanting to understand their difficulties, the reception staff didn't understand my discomfort at all, offering even a minimum compensation for what happened.
The room in addition to having habitability for 3 people could be seen clearly from the displaced furniture (attached photos) which was badly adapted and also poorly cared for given the blackened walls and curtains and in some points covering peeling walls, as well as a partially attached sink (photos attached).
Cherry on the cake at the departure ticket for exit from the garage was not working, me if another was delivered telling me to throw to me what did not work.
In conclusion I leave the considerations to you if it can be a four-star.

Comments:

No comments