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randy skinner Review of Sheraton West Palm Beach
The hotel is nice and quiet and employees are atte...
The hotel is nice and quiet and employees are attentive. However my room was burglarized when I was out as were 4 others. When I reported the theft the hotel, I had to insist on meeting w someone in management- they never reached out to me. I met with property loss and they were kind and told me the police would contact me. I filed a police report and the police caught the thief, but it was some time and process of getting my property reimbursed. I lost a day of compensation and the hotel never offered any other support. I booked 5 rooms for a week at a great cost. If I spent a few thousand and they treated me this way, don t expect much help
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