Hilary Christie

Review of Holiday Inn Houston by Reliant...

We woke at 9am to find the shower, sink taps and t...

We woke at 9am to find the shower, sink taps and toilet water disconnected and were advised by the front desk that we should have been notified prior that maintenance was being carried out. We were not informed and were offered a bottle water so that we could brush our teeth. We returned to our room that evening at 8pm to find still no water service. We again asked the front desk to explain why there was no water and if it was specifically an issue with our room. Our queries were dismissed and we were offered no apology, explanation or good will offer (such as a different room or restaurant voucher since we didn t feel particularly fresh to venture out for a nice dinner). At 11.15pm the water service was back on but only cold water. At 3am I gave up on a warm shower and went to bed. Flew out early the next morning having not showered since two days prior. If you enjoy holidaying without basic amenities, save yourself Holiday Inn fees and just camp in the woods!